Shipping policy

Shipping Policy

Last Updated: 15/10/25

Thank you for shopping with Burleigh and Co! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.

Processing & Shipping Times

  • Order Processing Time: Orders are typically processed within 1 business days (excluding weekends and holidays).

  • Shipping Time: Delivery times vary depending on your location and the selected shipping method:

    • Standard Shipping: [2-8] business days

    • Express Shipping: [1-3] business days

Once your order has shipped, you will receive a confirmation email with tracking details.

Shipping Rates

  • Shipping costs are calculated at checkout based on your location and the selected shipping method.

  • We offer free shipping on orders over $100 (if applicable).

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • Please allow up to 24 hours for tracking updates to appear.

Shipping Delays

  • While we strive to meet all delivery estimates, unexpected delays (e.g., customs processing, weather conditions) may occur.

  • If your order is delayed beyond the estimated timeframe, please contact our support team at hello@burleighandco.com.au.

Lost or Stolen Packages

  • We are not responsible for lost or stolen packages once marked as delivered by the carrier.

  • If you believe your package is lost, please reach out to the carrier first. If further assistance is needed, contact us at hello@burleighandco.com.au.

Contact Us

For any shipping-related inquiries, feel free to contact our support team at hello@burleighandco.com.au.

Thank you for shopping with Burleigh and Co.